Palladium Books Weekly Company Update Oct 10/14

for the Robotech RPG tactics specific items of the update:


Robotech® RPG Tactics™

We are delighted to be shipping product. Something like a dozen local Kickstarter backers have swung by the office to pick up their packages. Joe in Clawson picked his up just this morning. Most who do have also gotten a chance to see what the game pieces look like built and painted, and are quite excited to start building their own. Nice.

We welcome those of you in the area to swing on over to pick up your Wave One Kickstarter items. We will be working away throughout the weekends, so you can pick up your RRPGT package between 10:00 AM and 6:00 PM Saturday and Sunday. HOWEVER, please call first (734-721-2903)! We need to find, pull and gather your rewards so it is properly invoiced for our records and waiting for you when you arrive. Thank you. If you just show up out of the blue, you will NOT be able to get your RRPGT items. It must be part of a batch for shipping and inventory purposes.

FYI: In order to speed up our shipping processes and get as many packages out as quickly as we can, we are shipping in groups of like combinations (one or two items, prints only, etc.), with the largest batches of identical orders first. So right now we are shipping Battle Cry rewards, next will be Showdown, followed by Reckless and so on. We are shipping domestic orders/USA first because they are much faster to process (no Customs documentation to fill out for each package), and then Canada and overseas. We anticipate all Wave One Kickstarter rewards to have left the Palladium warehouse by the end of October. Robotech® RPG Tactics™ products should appear in stores before Thanksgiving.

Container #3 for Robotech® RPG Tactics™ remains stranded in port, waiting to be placed on a damn truck and shipped to Palladium. The problem is that the terminal is congested, over-booked and short on trailer chassis, so we are stuck in limbo. Container #4 has arrived at a different terminal and is likely to arrive at the same time or even BEFORE Container #3. How crazy is that. And frustrating as hell. At this point, all we can do is take things in stride and deal with it as best we can. We are poised to ship like demons as soon as either one of those containers arrives.

Container #4 is in port and should be put on rail by early next week and sent on its way to us. Container #5 is at sea, and Containers #6 and #7 are at the port in China, about to be loaded on their ship.

REMINDER: Please get us any change of address immediately. Packages ARE shipping and we've already had two that were sent to addresses where the recipient had moved from, but did not notify Palladium. The cut off date was last week, but there are so many to ship, that if you have not done so yet, you MAY still be able to get us your address change in time. Please do it right NOW! Seriously. Please check BackerKit ( robotech-rpg-tacticstm.backerkit.com ) and make sure your address is correct. If anything doesn't look right, please send us your address in a Kickstarter message or via email at kickstarter@palladiumbooks.com or call the Palladium office at 734-721-2903 with your new information. TIME IS OF THE ESSENCE.

If you have MOVED and haven’t updated your address, and we send your rewards to the wrong address, your rewards might be lost and unreplaceable. Palladium Books will NOT be liable for lost goods if you have moved and did not tell us in time. Even if the shipment comes back to us (and that is a best case scenario, it could be left at the doorstep of the wrong address and vanish!) and we have to send it out again, we will need to pass on those new shipping costs to you if the fault was yours. Save yourself time and money and make sure your address is correct right NOW. Thank you. This applies only to those of you who have moved (which has been several hundred people). If you have not moved and you submitted your correct address long ago, we have it and you are good to go. FYI: There are a couple dozen of you who still have NOT yet sent us your address at all. What are you waiting for? Product is shipping. Get us your address now.

HELP Wanted: Still have a need for volunteers

We are looking for volunteers to help prep, package and ship Robotech® RPG Tactics™ every day and weekend over the next few weeks until they are all out of the warehouse. If you live in the area and are willing and able to help, please contact us at the Palladium office (734-721-2903 tel.). Please do so even if you’ve already let us know you are willing to help. Happy to trade some Palladium product for your help. Thank you.